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Return Policy
All goods sold are non-refundable.
You are protected by our 7-day return & exchange policy. If your item is damaged or defective, you can return during the return period. Simply contact us with your order number with a photo of the product for more details.
You can reach us by email at info@harperhk.com. Customer service team is available Monday to Friday from 10pm to 5pm HKT. Please have your information handy and allow up to 48 hours for an email response.